Refund and Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not, please review our refund and return policy below.
Returns
- Eligibility: You can return items within 15 days of receipt. To be eligible for a return, items must be unused, in their original packaging, and in the same condition you received them.
Return Process
- Request a Return: Contact our customer service from Contact Us form with your Order ID and Reason for Return to initiate a return.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item sent).
- Prepare Your Return: Pack the item securely, including all original packaging and accessories.
- Send It Back: Ship the item to the address provided by our customer service team.
Refunds
- Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Refunds will be processed within 5 days business days.
- Method of Refund: Refunds will be issued to the original payment method used during purchase.
Exchanges
If you need to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 24 hours of receipt so we can resolve the issue promptly.
Contact Us
If you have any questions or need further assistance, feel free to contact our customer service team by filling contact us form.
Thank you for shopping with us!